Hello, we are agent24

The travel industry is beginning to see the light at the end of the tunnel. Rather than try to predict staffing needs, agent24 can successfully support you and your clients until you decide to increase staff. 

We have introduced additional support services for agencies with reduced staff that may require overflow support. As travel business continues to return, this a cost-effective way to ease into a re-hiring plan.

For over 40 years, we’ve been providing tailor-made travel assistance to agencies like yours, including those operating with small or reduced staff. agent24’s unrivalled overflow and after-hours support can help you continue meeting the needs of your clients while providing significant savings.

World Class After-Hours Service
VIP Services
Queue Monitoring and File Finishing
Online Booking Support
Trip Disruption Service
Dedicated Agent Teams
Virtual Temp® Services
Global Hotel Program

About agent24

agent24 specializes in providing reliable, global travel services 24 hours-a-day, 7 days-a-week to travel agencies around the world.

We offer a variety of products and services, which help travel agencies better serve their clients, increase their businesses, and build profitability.

agent24 agents are highly skilled at offering personalized, professional, consistent customer service, and have the necessary flexibility to respond to your clients’ special needs.

agent24 is standing by ready to:

  • Create or modify air, car and hotel reservations
  • Process exchanges and voids
  • Advise on up-to-the-minute emergency information on flight delays, cancellations or airport conditions
  • Offer queue monitoring and ticket fulfillment
  • Add agency service fees to ticketing transactions
  • Issue e-tickets and PTAs
  • Arrange a custom greeting for your agency
  • Assign a unique, toll-free number  to your agency
  • Access 5 major GDSs (Apollo, Galileo, Sabre, Worldspan and Amadeus)
  • Email itineraries
  • Deliver VIP and Elite VIP Services

The agent24 Advantage

agent24 Products and Services

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Our highly experienced travel agents provide personalized, attentive service that helps your clients breathe easier while on the road -- whenever and wherever they are traveling. We’re there for them when you can’t be.

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Trip Disruption Servicesmore_vert
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We proactively look for and manage trip disruptions and traveler risk scenarios to ensure your travelers always have options while on the road

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Email Monitoringmore_vert
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We can help you meet and exceed the expectations of your clients, with accurate and professional email monitoring when your agency is closed.  Utilizing this new service, will reinforce your brand image with current clients and can help with new client acquisition down the road.

Email monitoring gives your client’s the ability to create, modify, or cancel travel reservations from anywhere in the world. 

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Why Use agent24

agent24’s client-centric approach to working with your travelers is the best in the business.  We keep the brand promises you make. We give our team members the authority to make the best decision for your traveler on the spot.  We will work with them until a solution is found. Our professional travel agents have an average of twelve years’ experience in the travel industry. agent24 agents are highly skilled at offering personalized, professional, consistent customer service.

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Our Technology

Our service is legendary but our technology is pretty cool too. To provide unparalleled service to your clients, agent24 works diligently to stay on the cusp of new travel technology. We are evolving. We are growing. We are setting new standards of excellence in agency support services. agent24 has invested significantly in developing our advanced technology platforms by using our own proprietary software and partnering with the most innovative technology companies in the world.

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agent24 is here to help

Turn to agent24. We’ll do the work for you,
with rock solid reliability…and you’ll get all the credit.



Global Travel Assistance


Days of Unbeatable Service


Complete Peace of Mind

 243 South Street, Oyster Bay, NY 11771

 800-436-6171 +1 516-624-2355

For information on career opportunities at agent24, visit the careers section or email

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