Join The Team
Join the global leader in after-hours and travel agency support services
Be part of our success. We are always looking for enthusiastic, confident, and experienced agents to join the agent24 team.
Our virtual office platform allows you to work from home while engaging our clients in a professional and caring manner.
If you are team oriented, self-motivated with a strong work ethic, and can easily establish a rapport with our callers, agent24 is the place for you!
Looking for a new employment opportunity? Read on for an exciting possibility…
agent24 is an innovative originator of the home-based virtual contact center. As a member of our team, you would have the option of working from the convenience of your own home. Our contact center staff is comprised of dedicated travel professionals who are skilled at providing personalized, attentive service that helps corporate travelers breathe easier while on the road.
Now Hiring Remote Agents
Descriptionagent24, inc. is a 24x7 after-hours travel service provider. We currently have openings for corporate travel reps to join our successful remote agent workforce. Agents will process incoming calls from agency clients requiring changes to existing reservations or to book new reservations. We work in five GDS systems (Apollo, Galileo, Sabre, Worldspan, and Amadeus). Candidates must have the ability to problem solve, work independently, offer exemplary customer service skills, and follow all agency clients’ policies and procedures.
RequirementsThree years minimum experience required working in a corporate travel environment. Must be efficient on at least one GDS system. Must have working knowledge of MS office products. Agents will be required to work evening shifts, weekends, and holidays. Days off are midweek. Candidates must have high speed Internet access, an additional phone line, and a quiet work area in their home.
Please send resume with salary requirements and position requested via email to hireme@agent24.com
Testimonials
Having dedicated almost 20 years to after-hours travel, with 38 years total working in the travel industry, I STILL find immense satisfaction in this unique and challenging environment. Each call is different & each is its own puzzle. Knowing that I have gone above and beyond to solve problems including locating lost luggage, articles left aboard airplanes and in hotel rooms; to rectify a mishap to a couples’ dream vacation; handling celebrity and sports figures reservations without gushing like a star-struck fan that I am; knowing that the business person I just rerouted due to a canceled flight is now grateful that he will make his mega-deal happen today; is nothing short of a regular days adventure. I wouldn’t want to work any other place!
Working from home has been a dream come true for my family and me. I’m able to spend summer days with my kids when they’re home from school and they like always having Mom around. I thought I would miss the traditional call center, but have made new friends with my coworkers. We feel like a family here, and everyone strives to work with each other. Customer service is top priority, and as a lead agent I also enjoy ensuring each agent has the tools they need to get the problem solved.
