Dedicated Agent Teams
If you are having trouble finding and retaining top talent, or are tired of the administrative chores associated with hiring, training, managing and supporting agency personnel this service may be just what you need. Use our permanent agent teams to provide customized support for overflow calls, after-hours support or regular daytime agent production needs.
These dedicated teams, employed by agent24, work regularly scheduled hours and are managed by an agent24 manager with dotted line accountability to your agency’s management team. The team would be an extension of your staff and would utilize your processes and procedures to ensure we are meeting the unique needs of your accounts and their travelers.
